Frequently Asked Questions
Have a question that needs answering? Ask with the Online Contact Form!
Where is the library?
Actually, the Lake County Library System is a library cooperative consisting of 9 member libraries and 6 branch libraries. Click on any of the library names to find out where they are located or click here to go to the LCLS Districts and Library Locations Map to see the libraries plotted on a map of Lake County.
How do I access My Account within the library catalog?
Once inside the online catalog, click on the My Account tab. Enter all digits of your library bar code without spaces. Then enter your pin number assigned to you by the Library. By default, your PIN is the last four digits of your primary phone number. Contact your Library if you have forgotten your PIN. Once you are inside the catalog you have access to all your holds and requests and can check the status of your account.
What is my PIN?
A PIN is required to access Your Account and to place requests in the online catalog. By default, your PIN is the last four digits of your primary phone number. If you have forgotten your PIN, please contact your library for help.
Do I need a separate library card for each library?
Your Lake County Library System card is honored at each of our fifteen library locations. You may also use your card to reserve materials online using our online catalog.
How do I get a library card?
Library cards are available at all fifteen of our library locations. If you live in, or own property in, Lake County, you may get a Lake County Library System library card at no charge.
Just bring proof of residency with your name and street address, such as a driver's license or utility bill, to any of the Lake County Library System member or branch libraries.
From there, you simply fill out a library card application and pick up your library card.
Restrictions on how many items you may check out on your first visit may vary by location.
Students attending school in Lake County may get a library card at no charge regardless of their residence. However, they must bring proof of school enrollment to the library.
Residents of Marion, Seminole, Osceola or Volusia Counties who have a card in good standing with their library may get a Lake County Library System card as a reciprocal borrower. See Can I get a Lake County Library System card if I don't live in Lake County? for details.
Individuals applying for a Lake County Library System Library Card can verify current residence or ownership of property by presenting one (1) or more of the following showing a
Lake County street address. Post office boxes are not considered proof of residency. Non-residents must still show proof of current street address.
(a) Current Florida Driver's License or Florida Identification Card showing a street address
(b) Current Florida motor vehicle registration showing a street address
(c) Current property tax receipt showing a street address
(d) Current Voter identification card
(e) Current utility bill showing a street address; utility bills include phone, electric, gas, water or cable; personal mail or credit card, medical or insurance bills cannot be accepted
(f) Checkbook with name and address imprint
(g) Current, signed lease agreement or rental agreement showing a street address; we cannot accept agreements for temporary housing such as hotels or individuals residing with family or friends
(h) Federal income tax return showing a street address
(i) Recent Florida intangible tax return showing a street address
(j) Valid school ID from an educational institution within Lake County
Can I get a Lake County Library System card if I don't live in Lake County?
Residents of Marion, Seminole, Osceola and Volusia Counties are eligible for a free library card. If you have a library card in good standing, you may get a Lake County Library System card as a reciprocal borrower. Present your valid Marion, Seminole, Osceola or Volusia county library card and proof of residence as listed above when you visit a Lake County Library System branch or member library. Fill out a patron registration card and get your Lake County Library System library card.
Non-residents of Lake County who are not eligible for a Reciprocal Borrower card may pay for membership to the Lake County Library System. A fee will apply as outlined below.
|Non-Resident Library Membership:
|6 Month Membership
|1 Month Membership
Please note that the Books by Mail service is not available for Reciprocal Borrowers.
How do I increase the size of the print on the website?
In Firefox, hold down the control key (Cmd key on Mac) and tap the plus, "+" key to enlarge the print. To reduce the print hold down the control key (Cmd key on Mac) and tap the minus,"-" key.
In Internet Explorer, go to the View Menu, select the Text Size, and then select the size of text you want.
Other browsers may have different techniques to enlarge the print.
What are Online Reference Databases and how do I use them?
Online Reference Databases carefully researched computerized collections of information on a specific subject or area. Library staff selects databases that are high quality and authoritative and pays the subscription fees for library patrons to access them. They are free to all Lake County Library System card holders and are valuable resources for research and education.
Library users can connect to the online databases via the library computers at any member or branch library or remotely from any home, school, or work computer. You will need a library card number in order to access the databases from any computer, whether it is at the Library or a remote computer.
For your convenience, this website offers a links to the databases that are available to you. They are sorted by subject if you are unsure of the database you need to search or they are listed alphabetically if you know the database you want to access.
If you have difficulty accessing one of these databases, the problem may be in the configuration of your browser or the setup of your internet service provider.
How to Find What You Are Looking For In Spanish
Click here to download an informational brochure of how to search the online reference databases in Spanish.
Como Encontrar Información en el Español
Do you have a book service for the homebound?
Books by Mail service is available for the Lake County Library System. You are eligible to receive Books by Mail if you have a library card in good standing from any of our libraries. Books by Mail service is available for all books or audiobooks except 7-day loan books. Books by Mail is not available to Reciprocal Borrowers.
More information about Books by Mail
What if my library doesn't have the item I want?
If you're looking for a book or magazine article and can’t find it in your library, we can check for the item at the other l
ibraries in the Lake County Library System. If the item is available, it can be sent to any one of our locations for you to pick up.
Just ask your library staff for help.
I lost my library card! What do I do?
If you've lost your library card, contact your library immediately, so that no one else can use your card. The next time you are at your library, you can request a new card. Some libraries may charge to replace lost cards, so contact your library for details.
What are the fees for overdue, lost, or damaged materials?
|Overdue books, videos,
DVDs, art prints, audio books, CDs,
and vertical file materials
|Overdue computer software
and electronic games, in any format
|Replacement charges for lost or
||Cost of item plus
$5.00 processing fee
|Replacement fee for additional library
First replacement free
Do you have any programs for children?
Our member and branch libraries offer programs for children throughout the year. Check our Event Calendar or contact your library to find out what's available.
Is there a schedule of library activities on the Web?
For information about activities and programs offered at our branch and member libraries please check our Event Calendar.
Do you have any job openings?
Job postings for branch libraries,
Astor County, Cagan Crossings, Cooper Memorial, East Lake, Marion Baysinger, and Paisley County, can be found on the Web at the Lake County Government Employment Opportunities page. For job openings at our member libraries, please contact the library directly to find out what positions are available.
I want to volunteer to help at my library. Who do I contact?
You want to volunteer? Great! Just contact the library where you would like to volunteer for details. If you would like to volunteer at the administrative offices of the Lake County Library System or with the LCLS literacy program, contact the Lake County Volunteer Coordinator at (352)343-9771.
Lake County Government Volunteer Program